JOB TITLE: REGIONAL MANAGER ? CORK KERRY
LOCATION: Cork/Kerry
REPORTS TO: Head of Services
JOB TYPE: Full time permanent contract
HOURS: **Apply on the website** hours per week.
SALARY: ?**Apply on the website**,**Apply on the website** -
?**Apply on the website**,**Apply on the website**
PURPOSE: To embrace the vision, mission and values of Coolmine and
provide leadership in service delivery, ensuring quality, safety and
compliance.
CONTACT EMAIL: **Apply on the website**
APPLICATION REF. HR/SW/ELT/RM/**APPLY ON THE WEBSITE**
Coolmine is a leading drug and alcohol treatment centre providing
community, day and residential services to men and women and families
with problematic substance use since **Apply on the website**.
Coolmine believes that everyone should have the opportunity to
overcome addiction and lead a fulfilled and productive life.
Coolmine, in conjunction with Cork Local Drug and Alcohol Task Force
and Southern Regional Drug & Alcohol Task Force have developed 6
community-based drug and alcohol hubs to deliver frontline
community-based drug & alcohol treatment interventions in the Cork &
Kerry region. Coolmine is recruiting for the position of Regional
Service Manager. The Service Manager will report to the Coolmine Head
of Services and will be responsible for all aspects of the Cork -
Kerry services.
* Service delivery and Management
* Quality, safety & compliance
* Cost management of services
* Interagency collaboration/Case Management/Integrated Care
ROLE AND RESPONSIBILITIES:
SERVICE DELIVERY AND MANAGEMENT
* Responsible for ensuring the effective recruitment and induction of
staff
* To develop an excellent operational team to deliver quality
services and promote good working relationships both internally and
externally
* To build effective productive and meaningful working partnerships
with all stakeholders
* Responsible for ensuring that all services meet budgetary
expectations and strive continually to increase efficiency and value
for money
* Develop annual operational service plans in line with agreed
annual strategic plan priorities and be responsible for the delivery
of these in the Cork-Kerry services
* Promote, drive and develop services in line with Coolmine?s
mission, vision, values and practices
* Coordinate regular planning and review days for services and
report on progress to Head of Services on a monthly basis
* Review and evaluate the effectiveness of the service through
mediums such as internal statistics, emerging trends, client and staff
feedback, quality peer reviews and audits responding to presenting
client need and making recommendations re: future development of
services
* Manage the assertive outreach strategy to oversee all clients
referred to Coolmine services and ensure thorough assessment of all
needs is carried out and appropriate management for the same is in
place pre-admission
* Participate actively in agreed formal networks representing the
best interests of Coolmine and your particular project
* Enhance overall service delivery by establishing links with
external agencies and build relationships to assist in information
sharing, inter-agency working and collaborative projects as outlined
in Coolmine?s strategic plan
* Create a culture of high performance and continual improvement in
resource management
* Lead service improvements, responding to presenting client needs,
through annual action plans
* Work in partnership with HR to ensure HR policies and procedures
are implemented including succession planning and development for all
staff
* Work with HR to ensure the services are delivering in all areas of
Human Resources, with particular emphasis on Performance Management,
Communications and the delivery of the annual training plan
* Provide clear leadership and direction in line with our leadership
qualities, role model behaviours that ensure our purpose and values
are embedded within the organization
* Provide direct line management to six team leaders across
Cork/Kerry region
QUALITY, SAFETY & COMPLIANCE
* Oversee Coolmine?s compliance with relevant quality standards
including CCQI, HSE Safer Better Healthcare, Children?s First
Guidelines, Quality and Alcohol and Drugs Service Standards
* Implement systems to safeguard quality service delivery and the
best possible client outcomes through statistical monitoring, an
active client participation strategy and complaints oversight
* Manage Clinical Safety and mitigation of Clinical risks in
collaboration with the Clinical Governance Lead and management team
* Contribute to the delivery of Coolmine?s Risk Management
Strategy and culture by regular review of risk register, ensure
controls are in place to mitigate risks and that they are reflected in
standard operational procedures
* Ensure all Health and Safety requirements including application of
policy and procedures, risk assessment, contingency management,
mandatory training are in place and adhered to
* Ensure effective safeguarding policies and procedures are
implemented in the service with particular focus on welfare and
protection of vulnerable adults
* Provide effective audit processes to safeguard service delivery
COST MANAGEMENT OF SERVICES
* Assist in the annual budget preparation in conjunction with the
Head of Finance and Support services and ensure delivery of all
financial targets through financial review weekly, monthly and
quarterly. Take corrective action where necessary.
* Assist preparation of regular reports for funders, including
annual submissions for funding allocations, and responding to ad hoc
reporting or information requests when required
* Monitor maintenance strategy implementation ensuring associated
expenditure is effective without compromising standards
INTERAGENCY COLLABORATION/CASE MANAGEMENT/INTEGRATED CARE
* Represent Coolmine externally with a wide range of other voluntary
agencies, statutory partners and funders as agreed with the Head of
Services
* Innovate to deliver partnership work and collaborative projects
with other providers
* Ensure that Coolmine is well represented in statutory forums and
networks
* Work consistently with regional integrated care structures. These
structures provide a continuum of care for service users across all
addiction and homeless services across Cork/Kerry region.
* Support the implementation of future strategic plans inclusive of
?Home Together Strategy? & Integrated Care Support Service Centre
across Cork/Kerry region
OTHER RESPONSIBILITIES
* Attend Management Team meetings and other internal meetings as
appropriate
* Manage any emergency/crisis situation which may arise at any time
* Participate in regular supervision and annual appraisal including
identifying job-related development and training needs.
* Promote and protect the Vision, Mission and Values of Coolmine
* To at all times undertake your role in a professional manner
maintaining a high-quality standard of work, and to always work in
accordance with the mission, values and aims of Coolmine.
* Undertake any other duties that may be required which are
commensurate with the role
PERSON REQUIREMENTS
QUALIFICATIONS
* Level 8 Third level qualification in addiction/related field
* Professional management qualification preferred
EXPERIENCE
_ESSENTIAL_
* Five years' experience and demonstrated knowledge of best practice
in working with problem substance users and/or marginalised groups,
and their families (preferably in the Cork-Kerry area)
* Knowledge and experience of clinical governance
* Experience of negotiating with voluntary and statutory agencies
* Knowledge of best practice in working with marginalised
individuals
* Understanding of policy and legislation affecting the voluntary
sector
_DESIRABLE_
* Three years management experience in the voluntary sector with
proven record of leadership capability, including supervision of
managers, service design, development and implementation
* Experience of budget control and optimisation
* Demonstrate experience of funding/grant applications
CORE COMPETENCIES
* Excellent communication, interpersonal and client interfacing
skills
* Strong IT skills and operational knowledge of IT systems
* Experience in working and meeting multiple deadlines
* Ability to work with a high professional ethic and identify with
the work of Coolmine
* Experience of line management and development of staff
* Effective communication skills with the full range of Coolmine key
stakeholders on policy and operational matters
* Capacity to address meetings of all sizes, internally and
externally
* Production of clear, concise and comprehensive written reports
* Leadership skills evidenced through a track record of successfully
motivating and guiding staff teams through challenging change periods
* Commitment to staff development and consultative ways of working
Evidence of innovation and entrepreneurial spirit
* Respect for the values and ethos of Coolmine
* Commitment to working within an environment which promotes Equal
Opportunities and has regard for the Health and Safety of others
APPLICATION PROCESS:
Interested candidates who meet the Person Specification requirements
should send their CV & cover letter with application reference code to
Karl Mooney, HR Generalist **Apply on the website**
Please quote this application reference: HR/SW/ELT/RM/**APPLY ON THE
WEBSITE**
The closing date for applications is WEDNESDAY 1 FEBRUARY **APPLY ON
THE WEBSITE**.
_COOLMINE THERAPEUTIC COMMUNITY IS AN EQUAL OPPORTUNITIES EMPLOYER._
We need : English (Good)
Type: Permanent
Payment:
Category: Others
